LIVE PLANTS – Any order containing live plants will be sent Monday-Wednesday via UPS 1-2 Day Tracked Delivery. You will be provided a tracking number once your order is dispatched (1-2 day dispatch time), so you can keep an eye on your package!
OTHER ITEMS – Kits or ingredients that do not included live plants will be sent 2nd class via Royal Mail or with Hermes, depending on the size and weight of the item you are purchasing. These will be dispatched Monday-Saturday and delivery will take 2-3 days.
If you have any problems with your order (e.g. delayed delivery, damaged packages, plants that arrive worse for wear) please don’t hesitate to contact me!
At the moment, we only ship to the UK. If you live in the Scottish Highlands/Islands/Northern Ireland/Isle of Wight delivery may take longer.